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    If you decide to Preorder an item on our website, please note the following:
    • Pre-Order items are hugely discounted before they are in stock or restocked! So Pre-Order Now for the lowest price, GUARANTEED!
    • Pre-Order Items ARE NOT last season or clearance items. They are new, hot and trendy items. Most of these items have sold out multiple times here at Pineapple Collective as well as in other boutiques. When we offer pre-orders, we are able to have more control over our inventory and therefore we are able to offer you a hugely discounted price before they are in stock or restocked. 
    • Payment is charged immediately at checkout not when the item ships. 
    • Preordering is voluntary and if at any time you would like to cancel your Preorder for a full refund to method of payment please do so prior to shipment announcement on our website 
    • If you need to cancel your Preorder or Update in any way, please send us an email at
    • The date listed on the Preorder page is an approximation communicated by our manufacturer and we only update as more information is provided. If you do not see an update then we do not have further information at this time
    • We do our very best to communicate all details for Preorders on the Product page as there are usually hundreds of orders for each style and it is not possible to contact everyone individually.
    • IMPORTANT!! It is important to keep in mind that pre-orders in rare occasions can't be fulfilled as sometimes some issues may arise like quality issues, manufacturer defects or huge delays in production. If for some reason, we can't fulfill your pre-order, we will notify you and process a full refund accordingly. Thank You for Trusting Us and For Your Patience! We are working hard behind the scenes trying to bring you all those hot items for the best price.


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